What Sets Omni Apart

Most billing companies tout the same strengths and advantages,
but not all medical billing is the same. Because of the urgency in providing treatment and service, ambulance billing poses a unique
set of challenges that conventional physicians' offices don't face.
Omni EMS Billing knows the differences, and that's why we focus
on ambulance billing only.

Omni has identified four areas where ambulance billing services
have traditionally fallen short. In response, we've created
processes to address each area in a comprehensive manner.



Problems Identified

 

Omni Solutions


  1. Delay in Filing Claims
  2. Apathetic or Ineffective
    Follow-Up
  3. Lack of Direct Communication with Client on Financial Performance
  4. Impersonal and Inconsistent Customer Service

 


  1. Daily Run Postings
  2. Consistent, Documented Follow-Up
  3. Quarterly Revenue Reviews

  4. Dedicated, Involved Service Representatives



Daily Run Posting

Be quick, but don't hurry.  

John Wooden

The first key to Omni's success entails two parts: quick filing and clean claims.

Our knowledgeable staff files claims electronically within 24 hours of receiving them.

Because our only focus is ambulance billing, our staff has the specific background necessary to file claims correctly the first time, thus avoiding costly interruptions to your revenue stream.

Enhanced Follow-up

Sensitive because it's your community, effective because it's your money.  

Most companies say they do follow-up but what are they really doing? At Omni, our Enhanced Follow-up Department addresses both the insurance side and the patient-pay areas in a regimented process.

By applying a specialized and diligent approach, Omni is able to shake more money from the trees than most standard billing companies.

With a keen eye, Omni keeps your money flowing on a steady basis and allows you to more efficiently pursue third-party collections when necessary.

Quarterly Revenue Review Reports

When you start having all the right answers, you will stop asking all the right questions.  

Unique to Omni, this quarterly report summarizes your financial performance, your company's compliance, and your staff's continuing education.

This report not only creates financial accountability, but will allow your staff to focus its documentation training on areas that will improve financial performance.

Upon receiving your report, our Operations Manager, Dianna Padgett, will follow-up with a phone call to review the information with you and answer any questions you might have.

This extra effort allows you to more easily see your finances, identify concerns before they become problems, and is yet another way that Omni keeps the lines of communications open with its clients.

Dedicated Customer Service Representative

Service training, dedicated account representatives, and toll-free numbers allow Omni to provide the highest level of customer service in the industry.

Your Omni Account Representative will answer the phone using your EMS name and customized greeting. By being dedicated to your account, they are able to give your clients the most accurate information in the shortest amount of time.

Omni staff takes pride in continuing the good will you have worked so hard to create in your community. Omni's friendly attitude and easy lines of communication will be a positive reflection on your service.



Find out why we feel Omni is superior to any other ambulance billing company.

  Call   Email  
  Dianna Padgett, CMC
Operations Manager
866-248-1189
  Tell us how and when you would like to be contacted.  

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